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Returns & Issue Resolution.
All sales are final once an order ships.
Because our products are perishable and regulated, we do not accept returns or exchanges.
Order issues
If your order arrives damaged, incorrect, or missing items, email us within 48 hours of it being marked as delivered at support@raregenetics.co
Include your order number and clear photos so we can review it quickly.
If approved, we will resolve it case by case with a replacement or store credit, at our discretion.
Changes and cancellations
If you need to change or cancel an order, contact us immediately after purchase. Once fulfillment begins, we can’t guarantee changes.
Common online flower is gas-station grade:
harsh smoke, headaches, nausea, and
adverse effects that ruin the fun.
Rare Genetics protects the purity and authenticity of premium cannabis with clean cultivation, careful handling, and fresh-packed batches.
No shortcuts. No mystery. Just true top-shelf weed, the way it should be.
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Contact
support@raregenetics.co
Mon–Fri, 9am–6pm ET
22815 Ventura Blvd unit 941
Woodland Hills, California 91364
Rare Genetics products are intended for adults 21+ only. By accessing this site or placing an order, you confirm you are 21 years of age or older.
Keep out of reach of children and pets. Do not use if pregnant or nursing. Do not drive or operate machinery after use. May cause intoxication, delayed effects, drowsiness, and may result in a positive drug test. Do not combine with alcohol.
These products are hemp-derived and intended to comply with applicable federal law, including containing no more than 0.3% delta-9 THC on a dry-weight basis.
These statements have not been evaluated by the Food and Drug Administration. Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease.
Shipping is available only where lawful. We do not ship THCA products to AR, ID, MN, OR, RI. Orders placed to restricted destinations will be canceled and refunded. Availability and legality may change by state and local rules. Void where prohibited by law.
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